Complex student loan policy causes customer frustration normally as failures by servicers, report discovers.
Throughout a U.S. Home of Representatives subcommittee hearing regarding the Public provider Loan Forgiveness system final thirty days, Democrats held a seat available for the top professional from that loan servicer accountable for handling this program.
The servicer, the Pennsylvania advanced schooling Assistance Agency, happens to be under fire for the mismanagement that is alleged of system. Therefore the absence of PHEAA’s president and CEO, whom noted in a page to your committee that the organization had been limited by federal legal guidelines, didn’t do just about anything to mollify issues of lawmakers from the committee. Continue reading Misplaced Education Loan Blame. Requires Enhancing The Federal Loan System